Frequently Asked Questions

Everything you need to know about your sweet delivery.

How long will it take for my candy to arrive?

Orders are typically processed within 1-2 business days. Shipping times vary by location, but most sweet fans receive their treats within 3-7 business days.

Do you ship internationally?

Yes, Candy Funhouse ships worldwide! Shipping costs and delivery times will be calculated at checkout based on your specific country and region.

What is your return policy for food items?

Due to the perishable nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a resolution.

Will my chocolate melt during shipping?

While we take precautions, we cannot guarantee that chocolate won't melt in transit during hot weather. We recommend choosing express shipping or adding cold packs to your order during summer months.

Are there options for dietary restrictions?

Absolutely! You can use our site filters to find sweets that are Gluten-Free, Halal, Kosher, Vegan, or Sugar-Free to suit your dietary needs.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.